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creaDIG

Sector · hospitality & catering

The kitchen runs. Does everything before it run too?

Guests decide on their phone: menu, opening hours, reviews, how to order. A catering enquiry that lands on the phone during the rush is often the biggest job of the week – and the easiest one to lose.

One guest, four touchpoints

Where does the guest drop off?

  1. 01

    Menu

    Level 02 · Digital

    How it usually goes

    A photo of the board or an old PDF – prices and dishes no longer match.

    How it could go

    One menu, maintained in one place, the same everywhere: website, Google, window.

  2. 02

    Orders & bookings

    Level 02 · Digital

    How it usually goes

    Phone calls during the rush, platforms with high commission.

    How it could go

    Your own ordering or booking path that works without a phone call.

  3. 03

    Catering enquiry

    Level 04 · Automation

    How it usually goes

    Headcount, date, wishes – on a note next to the till.

    How it could go

    An enquiry form that asks for everything needed, and a quote from building blocks the same day.

  4. 04

    Reviews

    Level 04 · Automation

    How it usually goes

    Happy guests rarely write, unhappy ones immediately.

    How it could go

    Every guest is asked politely and with nothing in return – the picture becomes honest.

What we build then

From snack bar to catering.

We have built menu sites for snack bars and websites for caterers – in Germany and Switzerland, in German and Turkish.

Other sectors

Your sector is not listed? We work for businesses and organisations of every kind – these pages only show where we are especially deep in.

Next step

Let us count your handovers together.

Twenty minutes: you describe how a job runs through your company, we show which steps a system takes over.